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Financial Literacy Education Series · Session 3

The Four Red Flags

Recognizing and Preventing Financial Fraud and Scams · Apex Learn × House of Friendship

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One red flag: slow down. Two red flags: it is a scam. Use this page on any call, text, email, message or visitor.

Red flagWhat it sounds likeWhat is true
Urgency“Act now.” “Today only.” “Your case will be cancelled in two hours.” “Do not hang up.”Real organizations can wait until tomorrow.
Secrecy“Don’t tell your family.” “Keep this between us.” “Don’t talk to anyone at the bank.”Honest people never need you to be alone.
Unusual paymentGift cards · crypto · wire transfer · cash by courier · a payment app to a stranger · “read me the code.”No government or real company takes these.
Too good to be trueA prize you did not enter · a job with no interview · “guaranteed” returns · a stranger who loves you in a week.Real prizes are free. Real jobs never charge. Real returns carry risk.

1 · Stop

Hang up. Do not click. Do not reply. Do not pay. Nothing real is lost by waiting an hour. Scams only work when you hurry.

2 · Check

Call the number on your card. Type the official website yourself. Never use a number or link the message gave you — not even a “badge number” or “call-back line.”

3 · Talk

Tell one person before you send anything: family, a friend, House of Friendship staff. Scammers hate a second opinion — that is why they say “don’t tell anyone.”

Practice: count the flags

MessageFlags (0–4)Scam · Real · Check first
“Immigration. Pay $900 in gift cards within two hours or your case is cancelled. Don’t tell anyone.”
“You’re hired — no interview needed. Send $250 for the background check today.”
“Grandma, I’m in jail. Send $2,000 now. Please don’t tell Mom.”
A letter by mail from the tax office with a notice number, asking you to call.
Your bank’s app asks: “Did you spend $52 at a gas station? Yes / No.”

Financial Literacy Education Series · Session 3

My Scam Card

Fill it in, cut it out, keep it by the phone. Copy it for an elder in your family.

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Before I pay anyone I did not plan to pay: Stop · Check · Talk

My bank’s phone number (from the back of my card):

My credit card’s phone number (from the card):

My lawyer or accredited representative:

The person I call before sending money:

Our family safe word:

Report a scam (free, any status)

  • ReportFraud.ftc.gov — any scam
  • IdentityTheft.gov — my numbers or documents were used
  • ic3.gov — online or internet crime
  • Local police — for a report number the bank may need
  • House of Friendship staff — help in my language

If money already went: stop all contact → call the bank now → change passwords → report → tell someone. Never send “one more payment to get it back.”

My protection checklist — pick one this week

  • Two-step verification on my email
  • Two-step verification on my bank app
  • Different long passwords for email and bank
  • I never read a one-time code to anyone
  • I check my bank statement every week
  • Credit freeze placed (free) at all three bureaus
  • Social Security / ITIN card stays at home
  • Unknown callers go to voicemail

Protect my family

  • I explained the “family emergency” call to
  • We agreed a family safe word
  • Rule: “Before you pay anyone, call me first.”
  • I talked to a teen about “mentors” and “trading groups” and about never selling a bank login
  • Credit freeze for my children (their numbers can be stolen too)

If a message was sent to fifty people, it is not advice for you.

Financial Literacy Education Series · Session 3

Case Study: One Family’s Week

A fictional family. Work through it with your table.

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Joseph and Maria have been in the U.S. for two years with their son Paolo, 16, and Maria’s mother, Rosa. Maria is waiting on an immigration case. Joseph is looking for a better job. Paolo has a phone and many group chats. In one week, three messages arrive.

DayThe messageFlags (0–4)What should they do first?
Monday
Maria’s call
“This is immigration. There is a problem with your case. Pay $900 in gift cards within two hours or it will be cancelled. Do not hang up. Do not tell anyone.”
Wednesday
Joseph’s job
A text: “Warehouse supervisor, $28 an hour, start Monday. Send $250 for the background check today to hold your place.” No interview.
Friday
Paolo’s mentor
In a chat group, a “mentor” shows screenshots: $200 became $2,000 in a week. “Guaranteed. Join today, only five spots.” Paolo has $300 saved.

1 · Maria is on the phone right now. Which is the best first move, and why?

  • A · Pay — the case is too important to risk
  • B · Hang up; check her case with her lawyer or the official site she types herself
  • C · Ask the caller for a badge number and call back
  • D · Send half now to buy time, then check

Why:

2 · What does each person lose by waiting one hour?

Maria:

Joseph:

Paolo:

Hint: the honest answer is usually “nothing.” That is the point.

3 · What should this family set up tonight so next week is easier?

Ideas: a family safe word · “call me before you pay anyone” · two-step verification · a talk with Paolo about guaranteed returns · the scam card by Rosa’s phone.